Privacy Policy
Last updated: 17 May 2026
This Privacy Policy explains how Techanic handles personal information collected through our website at techanic.ai. Techanic is a trading name of TECHANIC LABS LIMITED, a company registered in England and Wales (Company No. 17195249), with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. For the purposes of UK data protection law, TECHANIC LABS LIMITED is the data controller for the information described here. If you have any questions about this policy, you can contact us at eren@techanic.ai.
1. Information we collect
Information you give us directly. When you fill in our contact form, we collect your name, your email address, the short description of who you are, and the message you send us. If you contact us about early access, we use your email address to reply and to follow up with you.
Information collected automatically. If you accept analytics cookies, we use Google Analytics to collect information about how the site is used. This includes the pages you visit, how long you spend on them, the type of device and browser you use, your approximate location at city level, and the website you arrived from. Separately, our hosting provider keeps standard server logs, which include IP addresses, for security and for the basic operation of the site.
2. Cookies
A cookie is a small file stored on your device by a website.
Essential storage. We store a small record of your cookie choice on your device so that we do not ask you again on every page. This is needed for the site to respect your decision and does not require consent.
Analytics cookies. Google Analytics sets cookies to measure how the site is used. These are not essential, so we do not set them unless you accept them using the cookie banner shown on your first visit. If you decline, these cookies are not used. You can change your decision at any time by clearing the saved site data for techanic.ai in your browser, which will bring the banner back.
3. How we use your information and our legal basis
We use the information you send us to respond to your enquiry and, where relevant, to follow up about early access. Our legal basis for this is our legitimate interest in replying to people who contact us, together with your consent where you have asked to receive updates.
We use analytics information to understand how the site is used so we can improve it. Our legal basis for this is your consent, which you give through the cookie banner.
We use server logs to keep the site secure and running. Our legal basis for this is our legitimate interest in operating the site safely.
4. Who we share your information with
We do not sell your personal information. We share it only with the service providers that help us run the site:
- Web3Forms processes the submissions from our contact form.
- Google provides Google Analytics, used only if you have accepted analytics cookies.
- Spaceship provides our website hosting.
Some of these providers may process information outside the United Kingdom. Where that happens, they are required to protect it to a standard consistent with UK data protection law.
5. How long we keep your information
We keep contact form enquiries for up to 12 months, after which they are deleted, unless we still need them to deal with an ongoing matter. Analytics information is kept according to Google Analytics' retention settings. Server logs are kept only for as long as our hosting provider's standard practice allows.
6. Your rights
Under UK data protection law you have the right to ask for a copy of the personal information we hold about you, to ask us to correct information that is wrong, to ask us to delete your information, to ask us to restrict or stop using it, to object to how we use it, and to ask for it in a portable format. To exercise any of these rights, email us at eren@techanic.ai.
If you are unhappy with how we have handled your information, you also have the right to complain to the Information Commissioner's Office, the UK regulator, at ico.org.uk.
7. Changes to this policy
We may update this policy from time to time. When we do, we will update the date shown at the top of this page.
8. Contact
For anything relating to this policy or your personal information, contact us at eren@techanic.ai.